Attract More Reviews With Review Management Services
A growing number of consumers research products and companies online before making a purchase. Having business pages on social media and online platforms will allow you to reach new customers, drive traffic to your website, and increase sales.
But in order to attract customers, you need to have a system in place for managing and responding to reviews. With online review management services from Startup digital, our team of reputation management experts will evaluate your online presence and implement a review management strategy to take your business to the next level.
Why should you manage reviews?
No matter your industry, managing and responding to reviews should be an integral part of your online presence. Bad reviews can taint your reputation, so taking the time to encourage positive reviews and respond to negative comments is important.
People can post reviews on a number of online platforms, including Google, Facebook, Yelp, and even your own website. And reviews can make or break your company since so many people search for online reviews before making purchases.
Understanding how to manage and respond to both positive and negative reviews is crucial for the success of your business.
Why use online review management services?
Whether you’re a local business, expanding franchise, or mid-sized company with an international reach, online review management services offer several benefits. Why? Reviews are a core part of today’s marketplace, with 80 percent of users citing reviews for changing their mind about a purchase.
That’s why we’ve compiled seven of the most compelling reasons to invest in online review management:
Expand your unique selling point
- Enhance your SEO strategy
Build your social following
- Grow your brand awareness
- Increase your sales & revenue
- Improve your company services
10x ROAS — or more!
Make an authentic connection with your customers through a powerful review management services.
How does Startup Digital's online review management service work?
How does our online review management service work, though? Here is a quick breakdown
We learn your business: At Startup digital, we’re passionate about delivering personalized services. That’s why our team invests the time to learn your business, industry, and goals. By taking that extra step, we deliver a strategy that’s ready to drive results.
We upload your email subscriber list: If you have an email subscriber list, we upload it to our software. This step lets us reach out to your clients on your behalf, plus ensures you’re connecting with customers on their preferred communication channel.
We create personalized email surveys: We then develop personalized email surveys, which we customize with your company name and logo. We also build our surveys to adapt to different responses, so a user with a negative experience receives different feedback questions than one with a positive experience.
We set up an email schedule: Next, our strategists develop a delivery schedule for your email surveys. In most instance, we’ll send the emails over an extended period. So, if you have more than 1,000 client emails, we’ll send the surveys over a 90-day period.
We review your results: As we receive responses from customers, If users opt to share their experience on social media, you can also see the reviews on your social media pages.
A question for many businesses considering our online review management service is, “What happens if a user leaves a negative review?” We understand that worry, which is why we only invite users that had a positive experience to submit their review to your social media pages.
3 tips for responding to online reviews
Responding to reviews online can be a delicate process. If people are frustrated with your company and your services, they may turn to online review sites to publically bash your business. On the other hand, they can spread the word about exceptional service by leaving great reviews.
When managing and responding to reviews of all kinds, it’s important to keep your cool and remember these tips.
Look for solutions
Make an effort to reply
Grow your revenue, brand awareness, and customer happiness with Startup Digital
It’s time to get serious about your online reputation. After checkout, we’ll send you a simple form so that we can get to know you, your business, and your goals. Your Project Manager will be in touch to gather the necessary information for us to get started.
Book the service below to get started!
have questions? hit the chat button on the bottom right.